Privacy Policy

This Privacy Policy explains how Domain Investor Club ("we," "us," or "our"), based in Omaha, Nebraska, United States, collects, uses, shares, and protects your personal information when you visit domaininvestorclub.com, create an account, or use our membership and resale services. It also explains the rights you have over your information and how to exercise them. By using our services, you agree to the practices described in this policy. If you do not agree, please do not use the site or our services.

1. Who This Policy Applies To

This policy applies to everyone who interacts with us, including visitors to our website, prospective members who contact us, and active members. Because our members are located in many countries, this policy is written to address rights under several legal frameworks, including the European Union General Data Protection Regulation (GDPR), the United Kingdom GDPR, Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), and data protection laws in the African markets we serve. Where a specific law gives you stronger rights that law applies to you.

2. Information We Collect

We collect information in three ways: information you give us, information we collect automatically, and information we receive from service providers who help us operate. The categories below describe what we collect and why.

• Account information: your name, email address, country, and the login credentials you create. We use this to set up and manage your account and to communicate with you. We need it to provide the service.
• Payment and billing information: the billing details required to process your membership and package purchases. Payments are handled by third-party payment processors, and we do not store full card numbers on our own systems. We use this to take payment and to keep records of your transactions. We need it to provide the service and to meet legal and tax obligations.
• Transaction and service information: your membership status, the package you purchased, the domains assigned to you, their status, and your sale and payout history. We use this to deliver the resale service and to keep you informed. We need it to provide the service.
• Communications: the messages you send us by email, through the contact form, or in your member dashboard, and our replies. We use this to provide support and to keep a record of our correspondence. We rely on our legitimate interest in supporting members and on performing our contract with you.
• Usage and device information: how you interact with our website and dashboard, including IP address, browser type, device information, pages viewed, and timestamps. We use this to operate the site, keep it secure, and improve it. We rely on our legitimate interest in running and protecting the service, and on consent where required for non-essential analytics.
• Cookies and similar technologies: described briefly in section 8 and in full in our separate Cookie Policy.

We do not knowingly collect sensitive categories of personal data, and we ask that you do not send them to us.

3. How We Use Your Information

We use your information to create and manage your account, process your membership and package payments, deliver the resale service, assign and track your domains, complete approved sales and pay you your share, communicate with you about your account and your domains, provide customer support, keep the website secure and prevent fraud and abuse, improve our website and services, send you service messages, send marketing only where you have agreed to receive it, and meet our legal, tax, and regulatory obligations.

4. Legal Bases for Processing

For members in the United Kingdom and the European Union, and as a guide for everyone, we rely on the following legal bases.

• Performance of a contract, to provide membership and the resale service you signed up for.
• Legal obligation, to meet tax, accounting, and other legal requirements.
• Legitimate interests, to operate, secure, and improve our service and to prevent fraud, balanced against your rights.
• Consent, for non-essential cookies and for marketing messages, which you can withdraw at any time.

5. How and With Whom We Share Information

We do not sell your personal information. We share it only as needed to run the service and meet our obligations, with the following types of recipients.

• Payment processors, to take your payments and process payouts.
• Hosting and infrastructure providers, to run the website and store data securely.
• Analytics and performance providers, to understand and improve how the site is used.
• Escrow and domain transfer agents, only to the extent needed to complete a sale you have approved and transfer a domain to its buyer.
• Professional advisers, such as legal, accounting, and tax professionals, where reasonably necessary.
• Authorities and other third parties, where we are required by law, or where it is necessary to protect our rights, our members, or the safety of others.
• A successor entity, if our business is ever reorganized, merged, or acquired, in which case your information may transfer as part of that transaction under the protections of this policy.

We require the providers who handle personal data on our behalf to protect it and to use it only for the purposes we specify.

6. International Data Transfers

We are based in the United States, and your information may be processed there and in other countries where our service providers operate. These countries may have data protection laws that differ from those in your home country. Where we transfer personal information from the United Kingdom, the European Union, or other regions with transfer restrictions, we take steps to protect it in line with applicable law, including using recognized transfer mechanisms such as standard contractual clauses where required.

7. Data Retention

We keep your personal information only as long as we need it. Account and service records are kept for as long as your account is active and for a reasonable period afterward to handle any follow-up, disputes, or legal needs. Transaction, billing, and tax records are kept for the period required by applicable tax and accounting law. Communications are kept for as long as needed to support you and maintain a record of our dealings. Usage and analytics data is kept for a limited period and is often aggregated or anonymized. When information is no longer needed, we delete it or anonymize it.

8. Cookies and Similar Technologies

We use cookies and similar technologies to keep you logged in, remember your preferences, understand how the site is used, and improve performance. You can control non-essential cookies through our consent tools and your browser settings. For the full detail, including the categories of cookies we use and how to manage them, please see our Cookie Policy.

9. Your Privacy Rights

Depending on where you live, you may have some or all of the following rights over your personal information: the right to access the information we hold about you, to correct information that is inaccurate, to delete information in certain circumstances, to object to or restrict certain processing, to withdraw consent where we rely on it, to receive a copy of your information in a portable format, and to lodge a complaint with your local data protection authority.

Members in the European Union and the United Kingdom have these rights under the GDPR and UK GDPR. Members in Canada have rights of access and correction under PIPEDA. Members in other countries have the rights granted under their local law.

We do not use your information to make solely automated decisions that produce legal or similarly significant effects about you.

10. How to Exercise Your Rights

To exercise any of these rights, email us at [email protected]. We may need to verify your identity before acting on a request, to protect your information. We will respond within the time required by the law that applies to you, and where a request is complex we will let you know. There is no charge to make a request in most cases.

11. Security

We use reasonable technical and organizational measures to protect your information against loss, misuse, and unauthorized access, including access controls and secure handling of payment data through our processors. No method of transmission or storage over the internet is completely secure, so we cannot guarantee absolute security, but we work to protect your data and to keep our safeguards current. You also play a part by keeping your login details private.

12. Data Breaches

If a data breach occurs that is likely to affect your rights, we will take the steps required by applicable law, which may include notifying the relevant authority and, where required, notifying you, along with information on what happened and what you can do.

13. Marketing Communications

We send marketing messages only where you have agreed to receive them or where otherwise permitted by law. You can opt out at any time using the unsubscribe link in our emails or by contacting us. Even if you opt out of marketing, we will still send you essential service messages about your account, your domains, and your transactions.

14. Children's Privacy

Our services are intended for adults aged 18 and over. We do not knowingly collect personal information from anyone under 18. If we learn that we have collected such information, we will delete it. If you believe a minor has provided us information, please contact us.

15. Third-Party Links

Our website may link to third-party sites that we do not control. This Privacy Policy does not cover those sites, and we are not responsible for their practices. We encourage you to read the privacy policy of any site you visit.

16. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or the law. When we do, we will revise the "Last updated" date above and, where the changes are significant, take reasonable steps to notify members. Continuing to use our services after an update means you accept the revised policy.

17. Contact Us

For any privacy question, or to exercise your rights, contact us at [email protected]. For general questions, you can reach us at [email protected]. We are based in Omaha, Nebraska, United States.